HSBC Investor Conference Presentation Deck
June 2020, 45 slides
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wealth personal banking wealth personal banking june | HSBC
agenda three opportunities for digital | HSBC
introduction | HSBC
wealth personal banking provides retail banking and wealth products and services to individuals and small businesses | HSBC
an integral part of the group delivering accretive returns rote | HSBC
we serve million customers high net worth | HSBC
across markets in regions | HSBC
anchored by our scale markets with opportunities to grow in all three | HSBC
delivering franchise growth active customer numbers adjusted deposits epee say adjusted loans | HSBC
wealth | HSBC
continues to drive global growth in wealth japan | HSBC
wealth is a significant contributor to revenue anchored by our strength in retail banking and other | HSBC
covers the full spectrum of wealth customers from mass to ultra high net worth on worth | HSBC
personal banking simple low cost wealth solutions accessible to everyone little as | HSBC
premier a differentiated offering for our mass affluent customers | HSBC
jade a new level of recognition for an customer segment full portfolio advisory gage | HSBC
private bank well positioned to capture the growing and segments | HSBC
investing for growth in our jade and private banking segments | HSBC
investing for growth in our jade and private banking segments a | HSBC
insurance and asset management our manufacturing businesses give us control over the value chain | HSBC
merging the strengths of and for the benefit of customers | HSBC
international | HSBC
positioned to be the international bank of choice | HSBC
our unique offering meets the complex needs of international customers enabled by digital tools | HSBC
because of their relatively greater affluence and more complex banking needs international customers generate more revenue per customer | HSBC
case study overseas with are the world | HSBC
case study international students we meet both parents and needs throughout the overseas education life cycle | HSBC
our focus on international has driven growth with the potential to accelerate | HSBC
digital | HSBC
our bank in your pocket vision mobile banking supported by the of our people improved customer satisfaction outcomes scalable growth lower cost to serve | HSBC
we offer our customers state of the art digital functionality mobile | HSBC
increasingly sophisticated services entirely on mobile cay | HSBC
digital creates new opportunities to serve our customers i | HSBC
digital investments have enabled us to grow faster with a lower cost of acquisition | HSBC
merging human and digital channels to help customers get the help they need more quickly at a lower cost to serve in mobile aes | HSBC
our digital infrastructure to enable build once deploy everywhere and achieve global economies of scale common security common mobile platform common next generation a | HSBC
intelligence hub our real time data analytics platform enabling and improved risk management intelligence hub | HSBC
convenience is driving increasing use of digital channels a a | HSBC
our most valuable customers use both digital and physical channels | HSBC
investments in digital have enabled higher staff productivity and improved customer satisfaction | HSBC
conclusion | HSBC
wealth and international are significant and enduring opportunities and our heritage and footprint uniquely position us to capture them we will continue to leverage our proven digital capabilities with the aim of delivering higher customer satisfaction faster growth and a lower cost to serve | HSBC
appendix | HSBC
management view of adjusted revenue revenue | HSBC
disclaimer | HSBC
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