SmileDirectClub
in of our members elected to purchase using which is down from in this percentage has also held steady in and may and we have not seen material increases in as a percent of total purchases to date in we took a conservative approach to implicit price concessions and increased our reserves by given the uncertainty of our economic outlook our delinquency rates through were flat to march which was consistent with the prior months because we keep a credit card on file and it is a low monthly payment we expect to continue to perform well we seen only of customers requesting a payment deferral far below the deferral requests you see other lenders facing today the index graph above shows performance relative to the start of on a daily basis as outlined our success rates on credit card attempts which is a proxy for monthly payments has seen no degradation since covid started | SmileDirectClub
Company
Deck Type
Deck date
May 2020
Slide
16 of 19
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