TaskUs Investor Presentation Deck
June 2022, 37 slides
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investor presentation blair growth stock conference june | TaskUs
forward looking statements this presentation contains forward looking statements within the meaning of the private securities litigation reform act of forward looking statements include all statements that are not historical facts and further include without limitation statements the current views of or the company with respect to among other things our operations our performance our industry the impact of the covid global pandemic on our business and other non historical statements including the statements in the financial outlook section of this presentation in some cases you can identify these forward looking statements by the use of words such as outlook believes expects potential continues may will should could seeks predicts intends trends plans estimates anticipates or the negative version of these words or other comparable words such forward looking statements are subject to various risks and uncertainties accordingly there are or will be important factors that could cause actual outcomes or results to materially from those indicated in these statements these factors include but are not limited to the dependence of our business on key clients the risk of loss of business or non payment from cant clients our failure to cost acquire new high growth clients the risk that we may provide inadequate service or cause disruptions in our clients businesses or fail to comply with the quality standards required by our clients under our agreements unauthorized or improper disclosure of personal or other sensitive information or security breaches and incidents negative publicity or liability or retaining and recruiting employees our failure to detect and deter criminal or fraudulent activities or other misconduct by our employees global economic and political conditions especially in the social media and meal delivery and transport industries from which we generate cant revenue the dependence of our business on our international operations particularly in the and our failure to comply with applicable privacy and data security laws and regulations substantial increases in the costs of technology and telecommunications services or our inability to attract and retain the necessary technologists our inability to adapt our services and solutions to changes in technology and client expectations against the dollar in the local currencies in the countries in which we operate our inability to maintain and enhance our brand competitive pricing pressure our dependence on senior management and key employees the ongoing covid pandemic including the resulting global economic uncertainty and measures taken in response to the pandemic the control of a of and our founders over us and the dual class structure of our common stock additional risks and uncertainties include but are not limited to those described under risk factors in the company annual report on form for the year ended the annual report led with the securities and exchange commission the sec on march as such factors may be updated from time to time in our periodic lings with the sec which are accessible on the sec at sec these factors should not be construed as exhaustive and should be read in conjunction with the other cautionary statements that are included in the company sec lings undertakes no obligation to publicly update or review any forward looking statement whether as a result of new information future developments or otherwise except as required by law non measures this presentation includes certain measures not presented in accordance with generally accepted accounting principles in the united states including adjusted net income adjusted net income margin adjusted earnings per share adjusted and adjusted margin which are used by management in making operating decisions allocating resources and internal planning and forecasting and for business strategy purposes have certain limitations and should not be construed as alternatives to measures determined in accordance with the non measures as by us may not be comparable to similar non measures presented by other companies our presentation of such measures which may include adjustments to exclude unusual or non recurring items should not be construed as an inference that our future results will be by other unusual or non recurring items a reconciliation is provided elsewhere in this presentation for each historical non measure to the most directly comparable measure stated in accordance with because measures on a forward looking basis are not accessible and reconciling information is not available without unreasonable ort we have not provided reconciliations for forward looking non measures for the same reasons we are unable to address the probable of the unavailable information which could be material to future results investor presentation | TaskUs
our vision our solutions our results for the innovation age digital customer experience content security yoy revenue growth net revenue retention rate revenue services margin total client win rate investor presentation i | TaskUs
markets growth | TaskUs
how we started in we built a type of provider investor presentation | TaskUs
technology is transforming our lives then now then now enjoy cable satellite streaming media communicate landlines cell phones video call chat socialize web chat groups today social media dine restaurants food delivery platforms stay hotels home sharing sell mall based retail move love rental cars taxis driverless vehicles health traditional paper ads segmented dating and group invest big retail investment banks exchanges wellness digital banks investor presentation | TaskUs
expanding our global footprint we are in sites across countries including a fully functional solution as of march our global count investor presentation | TaskUs
service offerings | TaskUs
digital powered by technology solutions digital customer experience content security services investor presentation offerings differentiated | TaskUs
digital customer experience ever increasing user expectations and competition necessitate world class customer care founded on innovation and people culture delivers consistently excellent support for the world leading brands the digital nature of the support we provide allows us to a greater portion of these interactions support multiple interactions concurrently and use support based in higher margin shore markets revenue solutions channel care customer acquisition learning experience services technical support new product or market launches consulting services channel voice non voice investor presentation | TaskUs
content security content moderation user generated content is growing at an exponential rate wherever content is created by users platforms must review and enforce policy guidelines to protect their communities today teammates review content posted by users and advertisers across these social networks as well as dating job sites and risk response solves for two growing problems faced by tech the risks posed by new forms of fraud and crime and the cost of complying with increasing regulatory complexity risk response provides digital identity veri cation compliance and anti fraud solutions to help businesses overcome these two challenges policy development tools innovation resiliency studio digital identity compliance fighting fraud revenue investor presentation | TaskUs
services in our services practice our teammates tag and annotate data sets to create the raw material that intelligence is built on nearly every application being built today requires these kinds of custom data sets by professional annotators and gig workers from our platform we leverage technology and advanced training design to optimize results for our clients revenue optical character recognition compliance tracking speech to text contextual annotation object cation cation investor presentation a | TaskUs
attractive and growing tam horizontal market opportunity content security market size customer experience market size intelligence services learning experience market size market size investor presentation saa | TaskUs
why we win growth strategies | TaskUs
why we win culture we specialize in the unique disruptive industry segments of our clients we build teams of experts processes and tools for each segment we have built a culture that feels much more like our tech clients than the service providers we compete with speed we are agile and responsive our clients are growing exponentially we understand speed matters investor presentation | TaskUs
what we become investor presentation | TaskUs
focused on tech clients the digital economy target markets client highlights social media commerce gaming streaming media food delivery ride sharing clients globally of the top social media sites audio and video streaming service providers clients disruptive investor presentation a | TaskUs
strong track record of sales wins across new and existing clients win rate basis as new clients won clients investor presentation average deal duration days | TaskUs
future growth opportunities global expansion expect continued expansion into new geographies in service line expansion expanding to deliver more specialized services to our clients grow with current clients net revenue retention rate a opportunities to expand into higher value services and additional capabilities new high growth clients signed new clients in investor presentation | TaskUs
| TaskUs
continued growth momentum in revenue yoy growth growing engaged team teammates as of march net positions added in score client growth highlights key client wins including digital transformation for one of us content security expansion with global streaming media brand awarded enterprise services project for gig worker platform executing on a closed acquisition of in expanded global footprint central eastern expected to be accretive to revenue growth rate and margin expansion of specialized services risk response within content security learning experience services within investor presentation score | TaskUs
organic and growth revenue by service line revenue by delivery geography services content security digital customer experience all service lines rest of world united states all delivery sites investor presentation diversified | TaskUs
attractive pro and margin expansion adjusted adjusted net income investor presentation profitability | TaskUs
financial highlights revenue revenue revenue growth yoy revenue growth yoy margin margin recurring revenue model consistent track record of growth and pro strong operating leverage focus on high growth technology cant cross sell opportunity high free cash conversion investor presentation flow | TaskUs
for the innovation age investor presentation | TaskUs
appendix | TaskUs
we move at the pace of innovation modern agile client focused cloud based infrastructure teammates working new client win rate days digitally native post contract basis investor presentation | TaskUs
rating as of march investor presentation | TaskUs
financial outlook outlook outlook second quarter full year revenue in millions to to revenue growth yoy at adjusted margin investor presentation | TaskUs
non reconciliations adjusted net income provision for income taxes financing expenses depreciation amortization of intangible assets transaction costs foreign currency losses loss gain on disposal of assets covid related expenses natural disaster stock based compensation expense adjusted net income margin adjusted margin three months ended march three months ended march investor presentation year ended | TaskUs
non reconciliations adjusted net income three months ended march net income amortization of intangible assets transaction costs foreign currency losses loss gain on disposal of assets covid related expenses natural disaster costs stock based compensation expense tax impact of adjustments adjusted net income net income margin adjusted net income margin three months ended march year ended investor presentation | TaskUs
three months ended march year ended non reconciliations adjusted earnings per share diluted per share adjustments to net income adjusted three months ended march three months ended march weighted average common stock outstanding diluted investor presentation | TaskUs
non reconciliation revenue trailing twelve month data revenue by service digital customer experience content security services service revenue revenue by geographical location united states rest of world service revenue three months ended march year ended three months ended march investor presentation | TaskUs
non reconciliation adjusted net income trailing twelve month data service revenue net income loss amortization of intangible assets transaction costs foreign currency losses loss gain on disposal of assets covid related expenses natural disaster costs phantom shares bonus teammate bonus stock based compensation expense tax impacts of adjustments adjusted net income net income margin adjusted net income margin investor presentation | TaskUs
non reconciliation adjusted trailing twelve month data service revenue net income loss provision for bene from income taxes financing expenses depreciation amortization of intangible assets transaction costs foreign currency losses loss gain on disposal of assets covid related expenses natural disaster costs phantom shares bonus teammate bonus stock based compensation expense adjusted net loss income margin adjusted margin investor presentation | TaskUs
reconciliations of adjusted net income amortization of intangible assets costs transaction related costs foreign currency gains losses loss gain on disposal of assets tax bene from transaction related costs covid related expenses severance costs lease termination costs natural disaster costs contingent consideration phantom shares bonus teammate bonus stock based compensation expense tax impacts of adjustments adjusted net income net income loss margin adjusted net income margin net income loss through through year ended year ended year ended year ended ber investor presentation | TaskUs
reconciliations of adjusted net income loss provision for bene from income taxes financing expenses depreciation amortization of intangible assets costs transaction related costs foreign currency gains losses loss gain on disposal of assets settlement of credit facility covid related expenses severance costs lease termination costs natural disaster costs contingent consideration phantom shares bonus teammate bonus stock based compensation expense adjusted net income loss margin adjusted margin through through year ended year ended year ended year ended investor presentation laced laced lod | TaskUs
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