Telia Company
inspire connect transform deliver assessment progress transformation target multiple legacy products radical product portfolio cleansing cleansing started already decommissioned decommission further unlock it efficiency overlapping product portfolio target product portfolio confusing to customer scale covering connectivity experience best partners many bespoke product implementations of portfolio already common scalable product as a platform configure price promotion bundle rather than build gaps in customer journey for key products hard to discover buy pay and get help market leading products highest for all products in target portfolio customer experience not fully visible due to systems journey focus customer centric service management insights driven journey continuous improvement a a a a so | Telia Company
Company
Deck Type
Deck date
January 2021
Slide
49 of 71
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