Vacasa
glossary gross booking value gross bookings gross booking value represents the dollar value of bookings from our channel partners as well as those booked directly on our platform related to nights sold during the period and cancellation fees for bookings cancelled during the period is inclusive of amounts charged to guests for rent fees and the estimated taxes a guest pays nights sold nights sold represents the total number of nights for which the guest stay has occurred during the period units listings homes units listings homes are properties that are displayed and bookable on our platform and through our channel partners with no indication of a pending termination as of the end of a given period for which we manage marketing and booking reservations payments customer service home care compliance and other such services revenue our revenue is primarily generated from vacation rental services in which we act as the exclusive agent on the homeowners behalf to facilitate the reservation transaction between guests and owners we earn commission revenue on the nightly rate and other reservation related fees charged to the guest we also earn revenue from home care solutions offered directly to our homeowners such as home improvement and repair services for a separately agreed upon fee in addition we provide real estate brokerage services and residential management services to community and homeowner associations the purpose of these services is to attract and retain homeowners as customers of our vacation rental services net rent fees net rent and fees is calculated as rent revenue fee revenue payments to homeowners market level contribution market level contribution as a percentage of net rent and fees only includes revenue and costs that can be directly tied to individual units within each market includes home care expenses merchant service fees direct and allocated local operations and central customer service support costs and listing fees and excludes non vacation rental service revenue streams and associated costs markets we have operations in markets defined as regions with local field operations that typically encompass over units in a serviceable area with less than a one hour driving distance diameter destinations we have a sales presence in destinations defined as areas in which there are enough units available to target for growth | Vacasa
Company
Deck Type
Deck date
July 2021
Slide
79 of 82
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