Teladoc Investor Day Presentation Deck
March 2020, 140 slides
  1. Teladoc
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health investor | Teladoc
safe harbor | Teladoc
welcome and overview | Teladoc
industry leader with differentiated assets capabilities and scale global leadership position across channels the only comprehensive virtual care solution positioned to broaden role in delivery track record of delivering strong revenue growth durable business with compelling financial model investment highlights | Teladoc
we are guided by shared values we are passionate about taking care of people we are committed to unsurpassed quality we keep our promises we lead with integrity accountability and transparency we stand up for what right we strive to create value we respect each other and value succeeding together | Teladoc
health is the global virtual care leader | Teladoc
execution of strategic vision since | Teladoc
industry leading differentiated assets and capabilities | Teladoc
acuity sites of care critical chronic everyday care hospital ambulance post acute physician office retail clinic pharmacy home health addresses the full range | Teladoc
strategic positioning drives competitive advantage | Teladoc
enabling us play a central role in how medical care is accessed enabled and delivered | Teladoc
compelling compelling financial model financial model assets capabilities executing vision with strategic growth pillars | Teladoc
more members more products more utilization more payment models a compound effect of investments in business | Teladoc
annual revenue year future we are on a dollar journey | Teladoc
health case study | Teladoc
us employees total us members female male split average age for virtual care everyday care dermatology mental expert medical services nutrition new for back care tobacco cessation sexual health global care profile a | Teladoc
strong engagement utilization | Teladoc
dramatic impact lower | Teladoc
total access millions total visits millions serving more people with accelerating adoption | Teladoc
results and guidance show continued revenue growth and earnings expansion | Teladoc
a a playbook for growth | Teladoc
key themes | Teladoc
compelling financial model assets capabilities executing vision with strategic growth pillars | Teladoc
health plans global insurers financial services employers hospitals health systems direct to consumer channel partners direct channel channel distribution | Teladoc
significant white is at the vanguard | Teladoc
strategy aligned with macro | Teladoc
programs programs programs programs programs emerging trends client integration and | Teladoc
evolution to an integrated commercial model | Teladoc
disciplined go to market evolution to an integrated commercial model | Teladoc
evolution to an integrated commercial model | Teladoc
international revenue evolution to an integrated commercial model | Teladoc
of subscription evolution to an integrated commercial model | Teladoc
evolution to an integrated commercial model a | Teladoc
our commercial flywheel in action | Teladoc
bipartisan budget act passes including five specific expansions expansions state payment parity laws advantage expansion proposed rule to further expand coverage for network adequacy emerging trends favorable government reimbursement coon | Teladoc
client story leading health plan | Teladoc
emerging trends consumer habits shifting a health health hub | Teladoc
visits per member revenue ratio per member success in mental health a | Teladoc
operations enabling commercial growth | Teladoc
compelling financial model assets capabilities executing vision with strategic growth pillars | Teladoc
operational enhancements a | Teladoc
provider network capacity | Teladoc
investing in technology to deliver operating leverage | Teladoc
summary | Teladoc
member engagement | Teladoc
summary | Teladoc
leading consumer engagement for more than a decade generates unmatched momentum activation is accelerating populations | Teladoc
activation is accelerating populations | Teladoc
focused test learn strategies strengthen overall growth trajectory | Teladoc
core user comes in via many of our front doors engagement profile standard clinical specialties profile specialty power user capabilities serve any population economic model door | Teladoc
emerging user child covered by engagement profile highly complex dedicated team in house state level regulatory compliance approvals lingual mobile phone centric capabilities serve any front door economic model | Teladoc
emerging user well connected with system engagement profile reassurance seeker highly research based confidence in care quality resolution triggers action values multiple surround sound capabilities serve any front door population economic model a | Teladoc
power user of the future digital native who thinks acts virtual first engagement profile hyper custom connected communal capabilities serve any door economic model | Teladoc
consumer flywheel dynamic surround sound engine builds activated base fueling | Teladoc
flywheel dynamic generates organic growth engine | Teladoc
usage case study utilization following product additions multiple specialties are key driver of adoption growth | Teladoc
flywheel dynamic fueling sustainable growth across sponsored populations | Teladoc
of year visits are generated in years generating year value | Teladoc
flywheel effective aft increasing satisfaction and stickiness | Teladoc
summary | Teladoc
product strategy a a a a | Teladoc
key themes | Teladoc
has driven the evolution of virtual care and will continue to lead into the future | Teladoc
paradigm shift for virtual care | Teladoc
we play a central role in how medical care is accessed enabled and delivered | Teladoc
many adults lack a primary care team | Teladoc
primary care coe | Teladoc
improvement within months specialty care making a difference in mental health | Teladoc
nutrition market leading tele nutrition service launched in pediatric solution purpose built for pediatric patients developed with children hospital medical center pediatric registration adolescent visits without parent minor dependent initiated visit and privacy review of symptoms age based exam templates weight based dosing for prescriptions specialty | Teladoc
virtual center of excellence | Teladoc
client story fortune employer | Teladoc
new clinical services new payment models new care settings opportunities to broaden our role in | Teladoc
key themes | Teladoc
quality patient experience | Teladoc
key | Teladoc
a year old dancer with back pain | Teladoc
visit circle | Teladoc
industry leading clinical quality assets and capabilities | Teladoc
we have industry leading clinical quality assets and capabilities directors | Teladoc
our global presence and scale unlocks the power of data and analytics scale | Teladoc
covid case study | Teladoc
clinical leadership across the spectrum true differentiator of acuity is | Teladoc
summary | Teladoc
| Teladoc
introducing health | Teladoc
why facility based why market under penetration clinical use case progression culture business model financial profile market market leadership | Teladoc
industry leader in critical provider to provider consultations award winning medical grade devices virtual care platform by research health market leadership | Teladoc
together with health health will be the clear virtual care leader from the hospital to the home | Teladoc
health systems health plans employers partnering with the world leading organizations ons | Teladoc
million us physicians million us large market with favorable | Teladoc
a a health overview | Teladoc
key themes | Teladoc
trillion of annual us spend | Teladoc
connecting doctors anywhere to patients anywhere specialists and generalists scheduled and unscheduled or most health system executives would prefer a single enterprise wide platform | Teladoc
multiple hospitals with various and it infrastructures are all connected through the network i | Teladoc
building a medical grade company surgical visionary procedure visionary early beginnings | Teladoc
a man diagnosed with near is being treated largely by a robot | Teladoc
finding a market building expand use cases building enterprise present rated virtual care platform years in a row rev recurring rev clinical use cases of us health systems the evolution | Teladoc
locations users sessions customers yoy growth rate yoy growth rate yoy growth rate yoy growth rate increasing customer engagement | Teladoc
current state of play managed service provider competitors customer enterprise solution utilizing proprietary network architecture | Teladoc
a single virtual backbone to connect people systems hit systems devices and party applications to virtualize delivery the power of the operating system | Teladoc
| Teladoc
year licensing service agreement with partnered with after a year intuitive surgical to build an of medical things network vendor evaluation once determining it is the only reliable scalable global solution network will connect thousands of surgical systems around the world to exchange real time data for enhanced clinical insights to achieve better patient outcomes service and maintenance monitoring the ability to extract data for data analytics and machine learning launched virtual trainer for all global installs expanded program to include cardiac devices expanded to additional use cases partnership grew in to embed a into mural new patient surveillance and monitoring solution leveraging our platform enable | Teladoc
emergent scheduled primary specialty services platform enables system wide of care i | Teladoc
layered modules to enable a broad range of scheduled and unscheduled clinical devices purpose built and devices to ensure reliable connections across the entire care continuum active use cases elements of the platform are combined to deliver a wide range of clinical use case solutions leveraging our we comprehensive set virtual technology | Teladoc
traditional patient journey | Teladoc
patient journey historically all on site | Teladoc
patient journey today virtual enabled | Teladoc
patient journey health health future a | Teladoc
modular designed to build a solution that works for any use case and and provide a seamless experience across web and mobile modules | Teladoc
products services description of high and low acuity devices powered by health leased or purchased virtual care operating system network connectivity modules user licenses use case specific virtual synchronous acute time sensitive physician staffing recurring rev solutions | Teladoc
recurring care location revenue network access license hardware rental and support recurring user license revenue licenses per application number of care locations number of users year contracts and recurring revenue model drives significant revenue visibility how customers buy from health | Teladoc
virtual care platform for the third year in a row health is recognized as best in for virtual care platforms in the best in service report direct to consumer health won the power award for highest satisfaction with direct to consumer providers and ranked the best in customer service trusted industry leading solutions | Teladoc
health well positioned to address entire continuum of care as system wide of care rapidly expands end to end virtual platform it tin a | Teladoc
key themes | Teladoc
how health deliver value for health systems | Teladoc
| Teladoc
financial overview | Teladoc
key themes | Teladoc
compelling financial model | Teladoc
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