Freshworks Results Presentation Deck
February 2025, 20 slides
  1. Freshworks
  2. Results Presentation Decks
earnings presentation | Freshworks
disclaimer | Freshworks
use of non measures in addition to the generally accepted accounting principles this presentation includes certain non measures including non income from operations and adjusted free cash this presentation also includes certain non metrics including annual recurring revenue net dollar retention rates revenue growth rates and related presentation thereof with adjustments for constant currency we use these non measures in conjunction with measures as part of our overall assessment of our performance including the preparation of our annual operating budget and quarterly forecasts to evaluate the effectiveness of our business strategies and to communicate with our board of directors concerning our performance we believe these non measures provide investors consistency and comparability with our past performance and facilitate period to period comparisons of our operating results we believe these non measures are useful in evaluating our operating performance compared to that of other companies in our industry as they generally eliminate the effects of certain items that may vary for different companies for reasons unrelated to overall operating performance investors however are cautioned that there are material limitations associated with the use of non measures as an analytical tool the presentation of these non measures is not intended to be considered in isolation or as a substitute for or superior to information prepared and presented in accordance with the non measures we use may be different from non measures used by other companies limiting their usefulness for comparison purposes we compensate for these limitations by providing information regarding the items excluded from these non measures | Freshworks
we provide people first service to deliver exceptional customer and employee experiences | Freshworks
edit this as appropriate for industry or to align to your prospect working with amazing brands around the globe customers in over countries over multiple verticals retail logistics and financial services auto and manufacturing media and entertainment high tech hospitality and transportation state local and education cute | Freshworks
welcoming more customers every quarter new balance mesa | Freshworks
large customers are using over of total comes from mid market and enterprise customers employee experience customer experience represents distribution of the following segments mid market enterprise | Freshworks
solutions platform and infuse across all products employee experience customer experience products platform device platform agent copilot insights for customers employees for customer service sales marketing it developers for business leaders integrate extend unify manage secure developer tools data analytics security | Freshworks
revenue by quarter in millions | Freshworks
revenue by geography rest of world middle east north | Freshworks
total customers in thousands yoy growth | Freshworks
customer metrics customers customers | Freshworks
net dollar retention net dollar retention net dollar retention | Freshworks
non income from operations in millions | Freshworks
free cash in millions flow | Freshworks
financial outlook in millions except for per share data revenue year over year growth year over year growth constant currency non income from operations non net income per share | Freshworks
to non reconciliations | Freshworks
to non reconciliations revenue in millions revenue yoy growth rates add effects of foreign currency rate revenue adjusted for constant currency yoy growth rates constant currency | Freshworks
to non reconciliations income loss from operations in millions loss from operations add stock based compensation expense employee awards add employer taxes and employee stock transactions add amortization of acquired intangibles add charges non income loss from operations operating margin non operating margin | Freshworks
to non reconciliations free cash in millions net cash provided by operating activities less purchases of property and equipment less capitalized internal use add costs paid adjusted free cash net cash provided by used in investing activities net cash used in activities | Freshworks
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